FAQ

1. What type of hair do you sell?

We offer both synthetic and human braiding hair in a variety of textures and styles, suitable for all types of braids and protective hairstyles.

2. How many packs of hair do I need for a full set of braids?

That depends on the hairstyle. For example, two large braids require less hair than micro braids. On average, 5 to 8 packs are used, but always consult your stylist for the best advice. Each product includes a general recommendation.

3. Is the hair heat-resistant?

Yes, most of our synthetic hair is heat-resistant up to approximately 180°C (356°F). Details may vary per product, so be sure to check the information provided or contact us if you’re unsure.

4. Do you ship internationally?

Yes! We ship worldwide. Shipping time and costs vary by country and are shown at checkout.

5. How long does delivery take?

Once your order has been shipped, delivery times are as follows:

  • Netherlands: 1 to 2 business days
  • Europe: 2 to 5 business days
  • United States: 5 to 8 business days

Please note that these are estimated timeframes. Delivery may take longer due to customs, holidays, or local postal delays.

You’ll receive a tracking link by email as soon as your order is on its way.

6. Can I return my order?

For hygiene reasons, opened hair products cannot be returned. Unopened items may be returned within 14 days.

7. I have another question. How can I contact you?

Email us at info@yourbraids.com or use the contact form on our website. We reply within 24 hours on business days.